Ocean Bakery: Omnichannel POS with Shopify Delivery, AI Bake Planning & Auto-Reordering
Ocean Bakery runs counter sales, online delivery orders, receipts with QR tips, AI bake forecasts and automatic ingredient reordering in one Odoo system connected to Shopify.
The Moment That Started It
At 6 a.m. the ovens at Ocean Bakery are already hot, and the head baker is guessing. Make too few croissants and the lunch queue walks away. Make too many and they end up in the bin by evening. Meanwhile orders arrived from three directions: the counter, the website and phone calls for delivery. Each lived in a different place, and nobody could say with confidence how much flour was left until the bag was empty.
Engineering Solution & Architecture
Ocean Bakery runs counter sales, online delivery orders, receipts with QR tips, AI bake forecasts and automatic ingredient reordering in one Odoo system connected to Shopify.
Execution Architecture & System Flow
The end-to-end technical and operational workflow engineered for Ocean Bakery.
Orders come in
Customers order on the Shopify store for delivery or pickup, or buy at the counter.
One system
Shopify orders sync to Odoo, so the counter sees online orders next to in-store sales. Stock levels sync back to Shopify.
Print and tip
Tickets and branded receipts print on networked printers; receipts include a QR code for tips.
Bake plan
Every evening AI produces tomorrow's bake quantities per product, with the reason for each change.
Reorder
Recipes deduct ingredients with every sale; low stock triggers a purchase order automatically.
Deliver
Online customers track their order from placed, to baked and packed, to out for delivery.
How Steigern Architected & Shipped This Solution
A battle-tested 4-phase agile delivery model combining architectural discovery, rapid prototyping, production hardening, and zero-downtime transition.
Architecture & Discovery
Deep-dive technical workshops, system schema profiling, API audit, and non-functional requirements (NFRs) specification.
Agile Pod Sprint Delivery
Bi-weekly deliverables with working builds, automated unit/widget testing, CI/CD testflight builds, and daily asynchronous standups.
Hardening & Benchmarks
Chaos engineering, concurrency load tests (JMeter/k6), memory profiling, vulnerability scans, and offline resiliency validation.
Zero-Downtime Rollout
Canary deployment, multi-region database migration, telemetry alerting setup, staff runbooks, and 24/7 post-launch SLA support.
The Real Problem vs What The System Does
A direct 1-to-1 comparison between operational bottlenecks and custom software capabilities engineered for Ocean Bakery.
Counter, website and delivery orders were tracked separately
Shopify online orders flow into the same Odoo POS as walk-in sales
Several printers across service points went out of sync
Real-time network printing sends each ticket and receipt to the right printer
Staff tips were awkward to collect
Every receipt carries a QR code so customers can tip the person who served them
Special items needed their own receipt formats
Customisable branded receipts, including special formats for specific items
Daily baking quantities were a guess
Each evening AI reads orders, pre-orders and sales history and recommends how much of each product to bake
Ingredients ran out without warning
Every sale deducts ingredients through recipes; when stock falls below a minimum, Odoo raises a purchase order to the supplier
Production Technology Stack
Every library, database engine, and infrastructure provider was audited for latency, stability, and zero vendor lock-in.
Core Technologies
Quantified Business Outcomes & Impact
Milestone delivery: 100%, on schedule. • Online and in-store orders are handled in one place. • Bakers start the day with a recommended bake list, reducing end-of-day unsold pastry waste by 41% while keeping display shelves stocked through afternoon peaks. • Ingredient stock-outs are caught before they happen, triggering 45+ automated supplier replenishment POs monthly with zero production downtime.
Shipped Project Deliverables & Handover
Frequently Asked Questions
Essential operational and architectural answers regarding the system engineered for Ocean Bakery.
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